Prepaid Block Therapy Sessions – Terms & Conditions

To make therapy more accessible, I offer a discounted block of six sessions at 50% off when paid in advance. Please read the following terms carefully before committing:

  1. Rescheduling & Expiry
    • You may reschedule sessions within a 6-month period from the date of purchase.
    • I require at least 48 hours’ notice for rescheduling.
  2. Refunds & Cancellations
    • If you decide to stop therapy after using only one or two sessions, those sessions will be charged at the full standard session rate. The remaining balance will be refunded.
    • If you have used three or more sessions, no refund will be given. However, you may still reschedule your remaining sessions within the 6-month period.
    • Refund requests must be made in writing.
  3. Commitment & Informed Choice
    • This offer is designed to support ongoing therapeutic work. If you are unsure about committing to multiple sessions, you may prefer to book single sessions at the standard rate.
    • Paying for a block of sessions does not guarantee therapy suitability. If we determine that therapy is not appropriate for you, I will offer a refund for any unused sessions.
  4. Legal & Consumer Rights
    • If purchasing online, you have a 14-day cooling-off period under UK consumer law, unless you have already attended a session within this time.
    • This offer does not affect your statutory rights.

If you have any questions about this policy, please feel free to ask before booking.